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How Can We Help?

Please select a topic below. If you can’t find what you’re looking for, get in touch. We will aim to get back to you within one working day.


If you’re looking to submit a return, please use the return form found here


If you need to track your order, please follow the link in the email when you placed your order.

Want to talk to a human?

Contact Customer Service* on +61 3 9417 7444 or email
*(available Monday to Friday 9am - 5pm)

Most Asked Questions

We’ve compiled a selection of our most frequently asked questions. For more answers visit our Help Desk

Can I track my order?

Yes, you will be emailed a tracking number once your order has been dispatched.

Do you ship to my country?

We deliver to Australia. For international orders please see

How much does delivery cost?

$9.95 inc GST. Free over $150

Can I return an item for an exchange or refund?

Of course, simply visit our returns page here

What are your hours of operation?

9-5 AEST. Monday - Friday

I’m having trouble placing my order

Please try clearing you cache or browsing in private mode. If this fails please get in touch.

Collaborate with Stackers

Please see our collaboration page and we'll be in touch.

My Promo code isn't working

Promo codes aren't valid on items that have already been discounted and you can only apply one per order.